As an online retailer, we want our customer experience to be the epitome of bliss and hassle-free.  We have worked out that the most efficient way to deal with your queries is by using our online contact form, and we will endeavor to get back to you ASAP.  To speed this process up, choose the subject that is most relevant to you from the dropdown menu and give us as much information about your query as possible.  We advise always checking our FAQ section before getting in touch, as you may find that someone has asked your question before you, so you’ll be able to get an answer straight away.  

Please click here to contact our Concierge [via online Help & Contact form], and choose the appropriate category to classify your query from the dropdown list.

5.2 ACHICA Living
For more chic shopping ideas read our blog ACHICA Living. While our buyers at ACHICA.com are busy travelling the globe to seek out the most coveted and stylish luxury brands, the style team at ACHICA Living are going behind the scenes to bring you inspirational ideas, highlight the hottest products and share advice from the industry experts so you can shop for the best products. We’ll also bring you exclusive interviews with the most inspirational movers and shakers of the design industry and report back our must-see finds out and about. ACHICA Living was founded in February 2010

Feel free to get involved and give us your feedback on the blog page.

5.3  Press, Media Relations, Marketing and Partnership enquiries.
For all press/media/marketing enquiries, please contact press@achica.com

5.4  I am a supplier and think my products would be great for ACHICA.
Please contact us if you are interested in selling your products on ACHICA:  brands@achica.com

5.5  What is ACHICA’s company registration number and VAT number?
Company registration no.:  7039129
VAT no.:  979880436
Registered office address: 95 The Promenade, Cheltenham, Glos, GL50 1WG.

 

5.6  Email enquiries. It is very likely that your question will be answered by one of the entries on this page, but if not, just contact our Concierge and we’ll get back to you as soon as we can.  We do our best to answer all queries within a day. If the customer provides insufficient information to resolve the query in an email enquiry, an email asking for the missing information will be sent to the customer.  Only in the event that there is a complex issue or request will we attempt to contact the customer by telephone.